Good speakers, terrible packaging and handling - The purchase was user friendly and easy. The speakers are good, so far... The packaging was very poor. There was barely any filler material in the box so the heavy speakers bounced around inside the box damaging the packaging from the inside out. It would be nice to know that my speakers didn't bounce around like that in transit. We purchased speakers. We did not purchase speakers that are subjected to that kind of trauma. How am I supposed to know if they're good? Will they last, or will they die early due to the packaging and rough handling issues? We shall see. I know I will not buy again unless the packaging issue is resolved from TDS.
There was a hiccup in shipping. I emailed them got an even no back response within an hour. They corrected it and I still got my equipment.I'm right on time.
I haven't had a chance to install my new amp but TDS ships fast
Excellent customer service.
Service was impeccable.