Privacy Policy

This Privacy Policy describes how TDS Car Audio (“we,” “us,” or “our”) collects, uses, discloses, and otherwise processes your personal information when you visit or use tdscaraudio.com (the “Site”), make a purchase, contact us, or otherwise interact with us.

This Privacy Policy applies to customers and visitors located in the United States.

1. Personal Information We Collect

We may collect personal information directly from you, automatically when you use our Site, and from service providers and business partners that help us operate our business.

Information You Provide to Us

We may collect the following information when you place an order, create an account, sign up for emails or text messages, contact us, or otherwise interact with us:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment information

• Order details

• Account login information, if applicable

• Any information you provide in messages, reviews, forms, or customer service inquiries

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and usage of the Site, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Time zone

• Pages viewed

• Products viewed

• Search terms

• Referring website or source

• Date and time of visits

• Clickstream and interaction data

• Cookie identifiers and similar tracking data

Information from Third Parties

We may receive information from third parties that support our business, such as:

• Ecommerce platform providers

• Payment processors

• Shipping and fulfillment partners

• Fraud prevention and security providers

• Analytics providers

• Advertising and marketing partners

• Customer service and communications vendors

2. How We Use Personal Information

We use personal information for the following business and commercial purposes:

• To provide, operate, and maintain the Site

• To process and fulfill orders

• To process payments

• To arrange shipping and delivery

• To communicate with you about orders, account activity, or customer service inquiries

• To send transactional messages such as order confirmations and shipping updates

• To detect, investigate, and prevent fraud, abuse, or security incidents

• To improve the Site, our products, and the customer experience

• To analyze website performance and usage trends

• To personalize content, offers, and product recommendations

• To send marketing or promotional communications, where permitted by law and consistent with your preferences

• To comply with legal obligations and enforce our terms, policies, and rights

3. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate our Site, understand user activity, improve performance, and support marketing and advertising efforts.

Types of Cookies We May Use

• Strictly Necessary Cookies: Required for the Site to function properly, including shopping cart, checkout, security, and account access features.

• Analytics Cookies: Help us understand how visitors use the Site so we can improve functionality and performance.

• Functionality Cookies: Remember preferences and enhance your experience.

• Advertising or Marketing Cookies: May be used to measure ad performance, deliver relevant advertising, and support remarketing or similar activities.

Google Analytics

We use Google Analytics to better understand how visitors use our Site. Google Analytics may collect information such as your IP address, browser type, device information, pages visited, time spent on pages, and interactions with the Site. Google Analytics uses cookies and similar technologies to generate reporting and insights about website traffic and usage.

Your Cookie Choices

You can manage cookies through your browser settings and, where available, through the cookie or privacy controls presented on our Site. Some parts of the Site may not function properly if certain cookies are disabled.

We may honor privacy preference signals and opt-out choices where required by applicable law.

4. How We Disclose Personal Information

We may disclose personal information to third parties for business and commercial purposes, including:

• Platform and website providers that help us host and operate the Site

• Payment processors that process transactions securely

• Shipping, fulfillment, and logistics providers that help deliver orders

• Fraud prevention, cybersecurity, and risk management providers

• Analytics providers, including Google Analytics

• Marketing, advertising, and remarketing partners

• Customer support, communications, and email/SMS service providers

• Professional advisors such as accountants, auditors, insurers, and legal counsel

• Government entities, regulators, or law enforcement when required by law or to protect our rights

We may also disclose personal information in connection with a business transaction such as a merger, acquisition, financing, sale of assets, or bankruptcy.

5. Sale, Sharing, and Targeted Advertising

Certain privacy laws define “sale,” “share,” or “targeted advertising” broadly. Depending on how our Site uses analytics, advertising, cookies, or similar technologies, some disclosures to third-party partners may be considered a sale, sharing, or targeted advertising under applicable law.

You may have the right to opt out of these activities. If available, you can exercise those choices through the privacy or cookie controls on our Site, including any Do Not Sell or Share My Personal Information link we provide.

6. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights and choices regarding your personal information.

These may include the right to:

• Know whether we collect, use, or disclose your personal information

• Request access to the personal information we maintain about you

• Request deletion of your personal information, subject to legal exceptions

• Request correction of inaccurate personal information

• Opt out of the sale or sharing of personal information

• Opt out of targeted advertising, where applicable

• Appeal the denial of a privacy rights request, where applicable

• Not receive discriminatory treatment for exercising your privacy rights

To submit a privacy request, please contact us using the contact information listed below or use any privacy rights request mechanism made available on our Site.

We may need to verify your identity before processing certain requests. We may also deny a request if permitted or required by law.

7. Email and Marketing Communications

If you sign up to receive marketing emails or other promotional messages, we may use your contact information to send updates, promotions, and product-related communications.

You can opt out of marketing emails at any time by clicking the unsubscribe link in the message or by contacting us directly. Even if you opt out of marketing messages, we may still send you transactional or service-related communications such as order confirmations, shipping updates, and responses to customer service inquiries.

8. Payment Information

Payments made through the Site are processed by third-party payment providers. We do not store full payment card information on our own servers. Payment information is handled by our payment processing partners in accordance with their own privacy and security practices.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the products and services you request

• Complete transactions and fulfill orders

• Maintain business and tax records

• Detect and prevent fraud

• Resolve disputes

• Enforce our agreements

• Comply with legal obligations

The exact retention period may vary depending on the type of information and the purpose for which it was collected.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can take appropriate steps to delete it.

12. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

13. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable law, including rights related to access, deletion, correction, opt-out of targeted advertising, opt-out of sale or sharing, and appeal of privacy request decisions.

If you are a resident of a state that provides privacy rights, you may submit a request using the contact methods below or through the mechanisms available on our Site. We will process requests in accordance with applicable law.

If required by law, we will also honor browser-based opt-out preference signals, such as Global Privacy Control, for applicable sale or sharing opt-out requests.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or for other operational reasons. When we do, we will post the updated version on this page and update the effective date below.

15. Contact Us

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or would like to submit a complaint or request, please contact us through our main Contact page on the Site.

You may also add the following if desired:

Email: support@tdscaraudio.com
Mailing Address: 6540 Central Ave O, Toledo, OH 43617
Phone: 419-376-6140